Cancellation & Refund Policy

Effective Date: 24-04-2025

1. Trip Plan Cancellation (Users)

• Wanderlop’s AI Trip Planner is completely free for all users.
• No cancellation is needed since no payments are collected for planning services.
• You may delete your saved itineraries anytime from your account dashboard.

2. Hotel Plan Cancellation (Property Owners)

Hotel listings on Wanderlop follow a subscription model (Basic, Pro, Elite).

2.1. Cancellation Policy:

• Subscriptions can be cancelled anytime from the Partner Dashboard.
• Listings remain active until the end of the current billing period.
• No auto-renewal will occur after cancellation.

2.2. Refund Policy:

• No refunds for partial months or unused features.
• In case of duplicate payments or system errors, reach out for review.
• No refunds issued for listings removed due to policy violations.

3. Failed or Duplicate Payments

• Report duplicate/accidental payments within 7 days with proof.
• Eligible refunds will be processed within 7–10 business days.

4. Dispute Resolution

• Email billing concerns to support@wanderlop.com.
• We aim to resolve issues within 72 hours.

5. Contact Us

• Email: support@wanderlop.com
• Phone: +918590805064
• Address: Wanderlop.com

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